Refund Policy

Last updated: 22.08.2026

Web payments on Ev Paylaşımı are processed by Paddle.com, while mobile in-app payments are processed by the App Store or Google Play. Refunds are subject to the rules of the provider used for the purchase.

1. Provider-Specific Refund Process

A refund request for a visibility or new-conversation package is assessed under the current eligibility rules and time limits of the payment provider used for the purchase.

Refund Window

According to provider policy

Payments & Refunds Processed by

Paddle / App Store / Google Play

How to Request a Refund

1For a web purchase, contact Paddle (paddle.net); for a mobile purchase, contact the relevant app store.
2Have your order ID and purchase date ready.
3The provider will process your request within its standard review and settlement period.

Your refund contact is the provider that processed the purchase; platform support can help you locate the transaction record.

Contact

For questions about the platform other than refunds:

Email: [email protected]

Phone: +90 (551) 942 0140

Paddle.com handles web sales, while the relevant app store handles mobile in-app sales under its own payment and refund terms.

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