Frequently Asked Questions

HomeShare is a secure platform that brings together people looking for housing and roommates. Whether you have a home and are looking for a roommate, or you are looking for a room to rent, we help you find the right match.

First, you register with your phone number. Then you can create either a 'Has Room' or 'Looking for Room' type listing. You can find listings that suit you with filters and discuss details via messaging.

Creating and publishing listings is completely free. Optionally, you can boost your listing with enhancement packages (Showcase, Boost, Premium Look) to make it stand out. All payments are processed through Paddle's secure payment infrastructure.

For your security, we verify all users' phone numbers. This prevents fake accounts and fraud. Your phone number is not shared with other users.

Your listing is checked by our moderators after creation. This process usually takes a few hours. If no inappropriate content is detected, your listing will be published.

While browsing listings, you can click the 'Send Message' button for a listing that interests you. You can start free conversations with 3 different people each day. Existing conversations remain free and unlimited; packs containing 5 non-expiring new conversations can be purchased.

Yes, you can edit or delete your listing at any time from the 'My Listings' page. Edits also go through the moderation process.

Yes, all your personal information is stored encrypted. Sensitive information such as your phone number and full name is not shared with other users. Only the information you choose to share appears in your listing.

Each listing has a 'Report' button. When you see inappropriate behavior or content, you can notify us using this button. Complaints are quickly reviewed and necessary actions are taken.

Your listings remain active in the system unless you delete them. You can delete or edit your listing at any time from the 'My Listings' page.

We currently serve all provinces throughout Turkey. You can select a city and district when creating a listing.

Web payments are processed by Paddle.com, while mobile in-app payments are processed by the App Store or Google Play. Refund requests must be submitted to the provider used for the purchase under its current time limits and eligibility rules.